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Monday to Friday

Feel free to contact us with any questions or Enquiries, Learn more about our class schedules and Pilates. 

Venu : The Town Hall

RH16 1BA, Haywards Heath, West Sussex, England, United Kingdom

Mobile : 07840 716907 Move More Move Well With Pilates

FAQ & TERMS OF CONDITIONS


NEW  CLIENTS 


If you are new to classes with me I will require you to complete a Health Questionnaire form. Your place in a class will only be confirmed once I have received your payment and a completed form. 



PAYMENT

All sessions are paid for in advance. It is your responsibility to ensure that you have made your booking and payment correctly. 




WHAT TO WEAR 


You want to be comfortable! 


Wear comfortable clothing which does not restrict movement. Relatively close fitting clothes will help to me check your alignment properly. 

A vest under a loose t-shirt or cycling shorts under loose shorts. Leggings, t-shirts, tracksuit bottoms and shorts are all good options.

Trainers are not worn during the classes. Exercises are done in bare or socked feet – socks with a grip are recommended but not essential.



WHAT TO BRING

I’m providing mats at no fee until you buy your own mat but i advice to my clients to use their own mat primarily for hygienic reasons, don't  get someone else's germs.

You may want to bring a bottle of water and a small towel with you.

Please make sure you are hydrated before attending the class.

Other than that you just need to bring your mind and yourself! and enjoy 



ESSENTIAL 

Please arrive on-time for your class. If you are more than 15 minutes late you will not be able to join the class and your booking will treated as a late cancellation.

Please switch your phone off or have it on silent. If you must have your phone on in case of emergency then please reduce the volume of the ring tone or set it to vibrate. Take the opportunity to have a break for an hour and enjoy

 “ME TIME “



CANCELLATION POLICY 

Fees and deposits are non-refundable in the event of cancellation less than one week from the start of the term.

Refunds are not given for missed classes but efforts shall be made to offer an alternative place in an appropriate-level class within the same term.



PRIVATE CLASSES 

That are cancelled with less than 48 hours notice will be charged at the full rate.

In the unlikely event that I have to cancel a session I will do my best to give you an extra class



DATA PROTECTION 

Any personal information that you give us will remain securely stored and will never be shared with any third-party organisations. We will only ask you for information that we feel we must have in order to ensure that we can meet your needs and expectations as efficiently and effectively as possible.

We do use some Cookies on our  website – Cookies are stored on your internet browser and are designed to make any future visits to our website as efficient and pain-free as possible by remembering pages or preferences, for example. 

 if you are booking online with us. Your internet browser enables you to delete or block Cookies if you so wish.

Under new Data Protection (GDPR) regulations, we must ask for your consent to the use of Cookies as described. By clicking through to my website we will assume you are happy to continue using our website based on the information given in this Privacy Policy. Alternatively, please go to the option provided on your internet browser to delete or block Cookies if you so wish.




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